The 52 counselors across the country are just one call away. Students can now dial 1800-11-7002 instead of different numbers from any part of the country free of cost.
The operators of the helpline will answer the general queries of students and will also transfer their calls to the counselors for psychological counseling.
Started from February 1, the tele-helpline is supposed to serve students queries till April 8, 2010. It is for the first time that the Board has introduced a Centralized Access System akin to that of a call centre this year.