With the season of board exams setting in from March, students are beginning to feel the heat to perform better and better. In order to soothe the frayed nerves of the candidates, the Central Board of Secondary Education (CBSE), on Tuesday, launched its pre-exam counselling sessions.
This is the 14th consecutive year that CBSE is providing counselling services to students and parents.
Multiple modes such as telephonic counselling, questionanswer columns in newspapers, interactive voice response system (IVRS) and online counselling through the CBSE website are made use of in the programme that will continue till April 13.
CBSE has also arranged to provide counselling to specially abled children to take care of the needs and anxiety of special children.
Students can dial a toll free number 1800117002 from any part of the country which will give centralised access to the CBSE helpline. While the general queries will be answered by the operators, students will be connected to the principals or counsellors in case of examinationrelated anxiety or stress.
The telecounselling service through IVRS is available on BSNL on 12501022.